CONTOUR CONCIERGE

We kindly request that you provide us with at least 48 hours' notice for any cancellations or rescheduling. This enables us to adjust our schedule accordingly and accommodate other clients. Please be aware that if you cancel or reschedule within 48 hours of your appointment, or if you miss a scheduled appointment, a $100 cancellation fee may apply.

At Contour Collection, we are committed to providing a clean, calm, and relaxing environment for all our clients. To maintain this standard—and for the safety of both our clients and staff—we kindly ask you make other arrangements for children and pets* during your visit.

Our treatments involve medical-grade equipment and procedures that require a controlled setting, free from potential distractions. This policy ensures that every client receives the highest level of care in a peaceful and safe environment.

We also want your visit to Contour Collection to be all about you—a time to slow down, unwind, and focus on self-care without outside interruptions. We truly appreciate your understanding and cooperation in helping us create this experience for all.

*Exception: Service animals trained to assist individuals with disabilities are always welcome.

If you have any questions or need to reschedule your appointment, please don’t hesitate to reach out.

At Contour Collection, we’re dedicated to ensuring your experience is seamless and stress-free, starting with clear and transparent pricing. Since day one, we’ve proudly maintained a no-gratuity policy, with pricing that reflects the full value of our exceptional care and expertise—so you can simply relax and enjoy your visit without any added pressure.

If you'd like to share your appreciation, a glowing review is the greatest compliment we could receive! Your feedback means the absolute world to us, helping us grow, improve, and continue serving you.

We suggest parking along S. Gaylord street but if you have trouble finding a spot, we have one parking space reserved for our clients in the back alley! Google maps will take you right to the back of our building where you are welcome to park behind the Subaru Impreza if the spot is available (it’s to the left of the bulb lights and planters and behind the black Contour Collection banner). We kindly ask that you walk around to the front entrance. There is also street parking in the adjacent neighborhoods if both of those options are unavailable.

Please keep in mind that Gaylord can get quite busy, so we recommend arriving 5-10 minutes before your scheduled appointment to look for parking.

They sure are! We are delighted to offer 30 minute complimentary consultations for first-time clients and 15 minute complimentary consultations for return clients. There is never any pressure to proceed and you can schedule as many as you'd like.

If you reserve a New Client Consultation (30 minutes) or a Return Client Consultation (15 minutes), there may not be enough time for treatment. That being said, we recommend letting us know ahead of time you may be interested in treating same day and we can adjust the appointment duration accordingly! Of course, there is never any pressure to proceed.

We should also let you know that all of our New Client appointments already have time allocated for a consultation prior to beginning treatment. This allows us to address any concerns or questions you may have before proceeding forward.

Always feel free to call or text the Contour Cell (720) 629-8921 with any questions regarding booking. We are always here for you.

Yes! You can purchase an e-gift card online here, or stop by the studio for one of our signature blush-pink gift cards.

We offer financing through Allē, Allergan's Rewards Program. This means that only Allergan products can be financed such as Botox, Juvederm Fillers, SkinVive, and SkinMedica skin care products. To apply and see how much you qualify for, visit THIS link.

We sure do! Contour Collection is excited to offer a referral program that rewards our clients for sharing their positive experiences with their friends and family. As a valued client, you can now earn $60 for every successful referral that you make to our Practice. We believe that our clients are our best advocates, and we want to thank you for helping us spread the word about our exceptional services. By referring your loved ones to Contour Collection, you can help them look and feel their best, while also enjoying the perks of our referral program.

Here's how it works:

Simply ask your friends to namedrop you for referring them during check-in or check-out, it's that easy! So start sharing the love today, and let's grow our community of Contour clients together! Please note that you can redeem up to 3 $60 referral credits per appointment, and any unused credits will remain in your wallet for future visits.

For more information visit: https://www.contourcollection.com/referrals

While The Golden Treatment is a complimentary service that we're proud to offer, it is only available by special request. To ensure that we can accommodate your request, we ask that you call or text us at least 48 hours before your appointment. However, please note that the availability of The Golden Treatment may vary based on Finley's schedule, and we will confirm with you ahead of time whether or not he will be joining you for your appointment.

Learn more about The Golden Treatment HERE.

Yes! We offer two memberships - The Standard for $225 per month, and The VIP for $600 per month. To learn more about our memberships, visit The Contour Club

At Contour Collection, your safety and wellbeing are our top priorities. In alignment with our clinical standards and commitment to responsible care, we kindly ask clients to review the following eligibility guidelines before booking:

• Age Requirement: We do not offer treatments to individuals under the age of 21, regardless of parental consent.

• Pregnancy & Breastfeeding: For your safety, we are unable to perform any treatments while you are pregnant or breastfeeding.

If you have any questions about your eligibility or need guidance on timing your treatments, our team is always happy to help.